This Privacy Policy explains how Wellness Escape Turkey — W.E.T. may collect, use and protect personal information when you use this website or contact us.
Information we may collect
Depending on how you use the site, we may receive information you choose to provide, such as your name, email address, phone number, travel preferences, intended dates, budget and wellness interests. Technical information such as browser type, device data, IP address, pages viewed and referral source may also be processed through standard analytics and security tools.
Concierge and partnership forms
Information submitted through W.E.T. Concierge or Partnership forms may be processed and stored through the website’s WordPress and Jetpack form infrastructure so that we can receive, review and respond to the enquiry. Please provide only information reasonably necessary for the request.
How information may be used
Information may be used to respond to enquiries, provide concierge or shortlist support, evaluate partnership requests, improve the website, understand site performance, maintain security and comply with applicable legal obligations.
Analytics and site measurement
Where analytics services are enabled through the site, including tools connected through Google Site Kit, technical and usage information may be processed to understand traffic, page performance, referral sources and interactions. Non-essential analytics should be used in line with applicable consent requirements.
Health-related information
Please do not send detailed medical records, test results, medication lists or other sensitive health documents through general website forms unless specifically requested through an appropriate secure process. Where a wellness request involves health-sensitive information, only provide what is necessary for travel planning and suitability discussions.
Sharing
Information may be shared with service providers, technology vendors or relevant travel and wellness partners only where reasonably necessary to provide a requested service, operate the site or comply with law. W.E.T. does not sell personal data.
Retention
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, subject to legal, operational and record-keeping requirements.
Your choices
You may contact W.E.T. to request access, correction or deletion of personal information, subject to applicable legal rights and exceptions.
Contact
For privacy questions, contact W.E.T. through the official website contact channels.